ABOUT THE SERVICE

Maintenance services receive complaints or reports of dirty water, no water or low pressure and high consumption and acted upon immediately.

WHO MAY AVAIL THE SERVICE

Concessionaires of San Nicolas Water District who have complaints on dirty water, no water or low pressure and high consumption.

REQUIREMENTS

Duly accomplished Service Request Form

FEES

none

SCHEDULE OF AVAILABILITY OF SERVICE

Monday to Friday – 8:00 a.m. to 12:00 noon
1:00 p.m. to 5:00 p.m.

HOW TO AVAIL OF THE SERVICE

Steps Applicant/Concessionaire Office Duration of Activity Person-in-Charge
Step 1 Proceed to the Office and report the leakage to Water Utilities Management/ Development Officer A or Utility Service Assistant A Ask the details of the of the complain: Account name, Brgy. or zone and fill out the service request form 5 mins. Engr. Arvee D. Ruiz, Cristino B. Casiano
Step 2 Submit service request to GM for approval   2 mins. GM Marline B. Bonilla
Step 3   Attends for the complaints 30 min. (depends upon the complain) Cristino B. Casiano, Rocky C. Turwel, Rufino V. Rafael, Jr.
Step 4 Sign the Service Request and state whether the request was acted satisfactory or not Submit the service request form to Water Utilities Mgmt./Development Officer A or Utility Service Assistant A 5 mins. Cristino B. Casiano, Rocky C. Turwel