ABOUT THE SERVICE
Maintenance services receive complaints or reports of dirty water, no water or low pressure and high consumption and acted upon immediately.
WHO MAY AVAIL THE SERVICE
Concessionaires of San Nicolas Water District who have complaints on dirty water, no water or low pressure and high consumption.
Duly accomplished Service Request Form
SCHEDULE OF AVAILABILITY OF SERVICE
Monday to Friday – 8:00 a.m. to 12:00 noon
1:00 p.m. to 5:00 p.m.
HOW TO AVAIL OF THE SERVICE
|Steps||Applicant/Concessionaire||Office||Duration of Activity||Person-in-Charge|
|Step 1||Proceed to the Office and report the leakage to Water Utilities Management/ Development Officer A or Utility Service Assistant A||Ask the details of the of the complain: Account name, Brgy. or zone and fill out the service request form||5 mins.||Engr. Arvee D. Ruiz, Cristino B. Casiano|
|Step 2||Submit service request to GM for approval||2 mins.||GM Marline B. Bonilla|
|Step 3||Attends for the complaints||30 min. (depends upon the complain)||Cristino B. Casiano, Rocky C. Turwel, Rufino V. Rafael, Jr.|
|Step 4||Sign the Service Request and state whether the request was acted satisfactory or not||Submit the service request form to Water Utilities Mgmt./Development Officer A or Utility Service Assistant A||5 mins.||Cristino B. Casiano, Rocky C. Turwel|